ppg11 Terms & Conditions
This page sets out the basic rules, account responsibilities, and financial policies you need to understand when using the ppg11 platform.
These terms constitute a legally binding agreement between players using the ppg11 platform and its services, and ppg11. By accessing the service, you are considered to have read, understood, and agreed to comply with these terms. This document may be updated from time to time, so we recommend checking it regularly.
General Definitions
1.1 What "Service" Means
Services provided on the ppg11 platform include Live Casino, Slots, football betting, fish shooting games, 2D/3D lottery, and other games. These services are accessible from both mobile devices and computers.
1.2 Language of Acceptance
These terms are written in Myanmar language, which is the official reference. If a translation is provided and any discrepancy in meaning arises, the Myanmar language original shall prevail.
1.3 Age Restriction
ppg11 services are available to users aged 21+ only. We reserve the right to verify and suspend your account if your age is in question. If underage access is confirmed, the account will be closed and any remaining balance may be forfeited at our discretion.
Account Registration and Management
2.1 One Account Per Player Policy
Each player may open only one account at ppg11. If duplicate accounts are detected — identified by the same phone number, bank account number, or IP address — all related accounts will be closed and any funds in those accounts will not be refunded.
2.2 Providing Accurate Information
When registering, you must enter your correct name, national ID number, phone number, and bank details. If inaccurate information is found, we reserve the right to refuse withdrawals and close the account.
2.3 Account Security
Maintaining secure access to your account and keeping your password safe is solely your responsibility. Giving a third party access to your account, renting it out, or selling it is strictly prohibited.
2.4 Account Suspension and Closure
We may suspend an account without prior notice in the following circumstances.
- When a breach of these terms and conditions is found
- When fraud or hacking activity is suspected
- When a large deposit occurs before financial verification is complete
- When bonus abuse is found
Deposits and Withdrawals
3.1 Deposits
Deposit methods available at ppg11 are KBZPay, Wave Money, AYA Pay, and Bank Transfer. The minimum deposit amount is 20,000 Ks. Deposits are accepted only from the payment method registered under the player's own account. Deposits from third-party names are not permitted.
3.2 Withdrawals
The minimum withdrawal amount is 20,000 Ks. Withdrawals are normally processed within 30 minutes to 3 hours. Players must withdraw to the same payment method used for the original deposit. If a withdrawal request raises concerns, the player's account may be placed under review.
3.3 Financial Verification (KYC)
For financial verification purposes, we may request a copy of the player's ID, bank statement, or other documents. If these are not provided within 3 days, the withdrawal may be put on hold.
3.4 Transaction Fees
ppg11 does not charge any fees on player deposits or withdrawals. However, any fees charged by the bank or payment provider are the player's responsibility.
Bonus and Promotion Policy
4.1 Welcome Bonus
The ppg11 welcome bonus is 200% on the first deposit (maximum 300,000 Ks). To withdraw bonus funds, players must meet a wagering requirement of 15 times the bonus amount.
Example — If a player deposits 20,000 Ks, they receive a bonus of 40,000 Ks, giving a balance of 60,000 Ks. The wagering requirement before withdrawal is 40,000 Ks × 15 = 600,000 Ks. If a player deposits 320,000 Ks, they receive the maximum bonus of 300,000 Ks, giving a balance of 620,000 Ks. The wagering requirement is 300,000 Ks × 15 = 4,500,000 Ks.
4.2 Bonus Eligibility Conditions
- Each player may receive the bonus once only
- Bonuses cannot be claimed using a deposit made under a third-party name
- If the wagering requirement is not met within 30 days, the bonus will be forfeited
- If bonus abuse is found, the bonus funds and any winnings derived from them may be confiscated
4.3 Promotion Changes
ppg11 reserves the right to change or discontinue promotions without prior notice. Players are responsible for checking the current terms before claiming any bonus.
Game Fairness and Security
5.1 Fair Play
All games at ppg11 run on Random Number Generator (RNG) technology, and no one can predict results in advance. We provide a fair and equal playing environment for every player.
5.2 SSL Protection
Players' personal and financial information is protected with SSL encryption. Player data is not sold or shared with third parties (except where required by lawful investigation).
5.3 Prohibited Activities
The following activities are strictly prohibited:
- Using software, bots, or exploit methods to manipulate the game system
- Placing large one-sided bets to quickly clear bonus wagering requirements through arbitrage
- Using ppg11 as a tool for money laundering
- Colluding with other players to cheat the game system
VIP Program and Cashback Policy
6.1 VIP Levels
The ppg11 VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. A player moves from one level to the next based on their play and activity. VIP level is determined by our internal review system and will not be granted on a player's request alone.
6.2 Weekly Cashback
Weekly cashback rates by VIP level are —
- Bronze — up to 0.3% cashback per week
- Silver — up to 0.6% cashback per week
- Gold — up to 0.9% cashback per week
- Platinum — up to 1.2% cashback per week
- Diamond — up to 1.5% cashback per week
Cashback is paid as cashback only and is not subject to bonus wagering requirements (conditions may vary).
Service Suspension and Restrictions
7.1 Technical Issues
If a game result occurs due to a software error, server issue, or communication failure, we will verify it against our server logs and, if found to be incorrect, a refund may be issued.
7.2 Temporary Service Suspension
ppg11 reserves the right to temporarily suspend services, with or without prior notice, for maintenance, software updates, or regulated content reasons. We are not liable for any financial losses that occur during such periods.
7.3 Limitation of Liability
ppg11's total liability to any player shall not exceed the amount deposited by that player during the relevant service session (excluding bonuses). ppg11 is not responsible for any personal distress, losses, or grievances experienced by the player.
Privacy & Intellectual Property
8.1 Privacy Protection
Details on how we handle your personal data can be found in our Privacy Policy. By using ppg11 services, you are deemed to have accepted that policy.
8.2 Intellectual Property
All text, graphics, logo designs, and software on the ppg11 website are the property of ppg11. Copying or distributing any of this material without our prior written permission is prohibited, except for your own personal use.
Responsible Gaming & Child Protection
ppg11 takes responsible gaming seriously. Every player is responsible for managing their own gameplay and spending. If you wish to set personal limits, temporarily pause the service, or are experiencing problems related to gambling, you can reach us via 24/7 Live Chat or at [email protected].
It is the player's own responsibility to prevent minors from accessing their account. If you believe a minor may have access to your account, contact [email protected] immediately. You can also read our Responsible Gaming page for more on this.
Terms & Conditions Amendments & Links
10.1 Right to Amend
ppg11 reserves the right to amend these terms and conditions at any time. Major changes may be announced on the website to notify players. Players who continue to use the service after any amendment are deemed to have accepted the revised terms.
10.2 Related Policies
Additional information related to these terms can be found on the following pages:
- Privacy Policy — How we handle player data
- Responsible Gaming — Guidelines for managing your play
- FAQ — Frequently asked questions and answers
10.3 Contact Us
If you have any questions about these terms and conditions, you can reach ppg11 via 24/7 Live Chat (in Myanmar language) or at [email protected].